Cookie Policy

This Cookie Policy explains how Tethered Software LLC (“Company,” “we,” “us,” and “our”) uses cookies and similar technologies to recognize you when you visit our website at www.jointethered.com (“Website”) or use our mobile applications. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

The short version: we only use cookies that are required to keep you signed in and your account secure. We do not use advertising, analytics, or cross-site tracking cookies.

Some of the cookies we use are tied to your account and are therefore personal information. Our Privacy Policy explains how we handle personal information.

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Tethered Software LLC) are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.” Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

We use first-party cookies that are required for technical reasons in order for our Website to operate. We refer to these as “essential” or “strictly necessary” cookies. They let you sign in, keep your session secure, and protect your account from unauthorized access.

We do not use cookies to track or target your interests, and we do not allow third parties to serve advertising or analytics cookies through our Website.

The specific cookies we set and the purposes they serve are described in the table below. Here, “[id]” stands for a fixed identifier for our authentication service.

All of the cookies above are strictly necessary. Our authentication cookies are managed by our service provider, Supabase, on our behalf and are only readable by our Website.

Connecting a bank account. When you connect a bank account, the connection window is provided by Plaid Inc. and loads from Plaid's own domain. Plaid may use its own cookies or similar technologies inside that window to operate the connection and prevent fraud. Those are governed by the Plaid End User Privacy Policy, not by this Cookie Policy.

You have the right to decide whether to accept or reject cookies. Because every cookie we set is strictly necessary, we do not show a cookie banner or preference center: there are no optional cookies to turn on or off.

You can still set or amend your web browser controls to accept or refuse cookies. If you block our cookies, you can still browse the public pages of our Website, but you will not be able to sign in or use your account.

As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. The following is information about how to manage cookies on the most popular browsers:

• Chrome
• Firefox
• Safari
• Edge
• Opera

Cookies are not the only way to recognize or track visitors to a website. Other technologies, like web beacons (sometimes called “tracking pixels” or “clear gifs”), can be used to recognize when someone has visited a website or opened an email.

We do not use web beacons or tracking pixels on our Website. In our mobile applications, we store your sign-in session in your device's secure storage for the same purpose as the cookies above, and we do not use advertising identifiers.

When you arrive at our Website from one of our ads or from a link on another website, we save a note in your browser's local storage (named “tethered-signup-source”) of where you came from, such as the ad campaign or the other website's address. It is kept for up to 30 days, or until you create an account, which then records it so we can tell which of our ads and links work. It is not shared with advertisers and is not used to follow you on other websites.

No. We do not serve advertising on our Website, and we do not allow third parties to place cookies or other tracking technologies on our Website to target advertising to you, either here or on other websites.

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

If you have any questions about our use of cookies or other technologies, please email us at support@jointethered.com, call us at (832) 570-9563, or write to us at: